With a proven and trusted skill set providing Field Engineering support and service, Paralogic offers a true partner solution to enable all client devices to be placed under one Service Agreement and deliver efficiencies of supplier streamlining and improvements to the quality of services received.
Through this partnership Paralogic does not sell ‘boxed service solutions’, rather designs and implements support agreements that are a true match for the client’s needs. We are flexible and adaptive to take into account strategic changes to company direction, peak trading, device longevity and severity based agreements.
Our partners can access various service models, from Field Engineer Perform, Technical Courier Device Exchange, RTB Repairs and Refresh Bridging agreements.
Key benefits include:
- A proven track record
- Flexible infrastructure
- Configurable back office capability
- Win-win pricing
Contact our Sales Team on firstname.lastname@example.org for further details surrounding Multi-Vendor Support Solutions